Trip Photos
Trip Photos
Use this guide as a reference to take interior and exterior photos pre- and post-trip to document a vehicle’s condition and protect you from claims for pre-existing damage.
Why take trip photos
Take and upload photos to document the vehicle’s condition and cleanliness pre- and post-trip within 24 hours of trip start and end times. Photos help Turo support you with settling payment disputes, confirming late return claims, assessing damage claim eligibility, and monitoring vehicle safety. Use the Sur app for iOS or Android to take photos, apply a timestamp, and upload photos to Trip photos.
Tip: Make sure to take well-lit and clear photos.