Some trip costs are part of every trip, while others are added when you choose certain options. Each element is a separate charge — we’ll show you an itemized list on the checkout screen before you submit your trip request. If you want to add, remove, or change something on the list, use the back arrow to exit the checkout screen and make updates to your selections.
The trip fee is a percentage of the trip price. Sur adds a trip fee to each trip at checkout. Trip fees go directly to Sur and help us run the Sur platform. The trip fee is calculated at checkout and varies dynamically. You always have a chance to review your trip fee before completing your reservation.
For example, in the US, trip fees range from 2.5% to 100% of the trip price and Extras, with a $15 minimum on each trip. Our proprietary Sur Risk Score, which takes into account more than 50 factors unique to each US trip, informs the trip fee. These factors include the vehicle’s value (a higher-value vehicle may incur a higher trip fee), lead time of booking (trips booked further in advance can lower the associated trip fee), trip duration (shorter trips contribute to a higher trip fee, while longer trips can help reduce the trip fee), and more.
This is the cost of the protection plan you choose. Plan availability varies by country. Each plan costs a different amount and offers different levels of coverage. To learn more, view options for protection plans for trips in the United States, Australia, Canada, and the United Kingdom.
We charge a Young driver fee for guests in the US, in the UK, and in Australia. We don’t charge a Young driver fee in Canada.
This is the cost to buy optional conveniences or add-on items some hosts offer. These include things like prepaid refueling or unlimited mileage, or trip enhancements like bicycles or tents. Hosts set their own price for Extras.
Lihue Airport only. This fee covers the operational costs including the Turo shuttle.
This is the amount a host charges to pick up and drop off a vehicle. One single fee covers delivery of the vehicle at the start and end of a trip.
This is a temporary credit card authorization to guests without insurance. The fees will be held until the trip is complete and the host deems the vehicle has been returned in a satisfactory condition. Once the host deems the vehicle has been returned in a satisfactory manor, funds will be returned to the guests. If damages have occurred during a trip, funds will be held, until a professional repair company provides a quote for repairs to the host. Any difference in balance will be returned to the guest ( i.e. Guest placed a $500 deposit, and professional repair shop deems guest accrued $300 in damages, then $200 from security deposit will be returned to guest, remaining $300 will be awarded to host for cost of repairs)
Some US states require Sur to collect a tax for trips that begin or end in those states. In Canada, Quebec requires Sur to collect the Quebec Sales tax (QST) of 9.975% on services Sur provides. Sur is also required to collect a Value-added tax of 20% on services Sur provides for trips that originate in the UK.
Note: Some US hosts live in states that require them to collect taxes. If a host is going to charge for tax, they must mention that cost in their vehicle listing and confirm it with you once you’ve submitted your trip request.
*We display the Trip Price and related costs in A$ for Australia, CA$ for Canada, and £ for the United Kingdom. They’re in US$ for the United States and its territories.
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