Opting in/Opting out of text messages
Sur users in the United States
- When you opt into the service, we will send you an SMS message to confirm your signup.
- You can turn off SMS notifications at any time by updating your notification settings at sur.app/account . Alternatively, you can text ’STOP’ to 775-123-4567. You can turn SMS notifications back on again by updating your notification settings or texting ’START’ to 775-123-4567.
- If at any time you forget what keywords are supported, just text ’HELP’ to 775-123-4567. After you send the SMS message ’HELP’ to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
- Message and data rates may apply for any messages we send you and vice versa. You will receive one message per user request. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, please contact us.
Sur users outside the United States
- When you opt into the service, we will send you an SMS message to confirm your signup.
- You can turn off SMS notifications at any time by updating your notification settings at sur.app/account. You can turn SMS notifications back on again by updating your notification settings.
- Message and data rates may apply for any messages we send you. You will receive one message per user request. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, please contact us.